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Returns & Refunds

What to do if something isn’t right with your order.

Damaged or wrong items

If your order arrives damaged, or you receive the wrong product, contact us within 7 days of delivery with photos of the package and product.

Opened products

For hygiene and safety reasons, we cannot accept returns of opened or used products.

Refunds

Approved refunds go back to your original payment method within 5–7 working days. Cash on delivery orders are refunded by bank transfer or UPI.

Cancellations

You can cancel an order before it is dispatched by contacting us.

Questions? Contact us.

Certified quality

Made to the highest standards

Every Ojasri Health product is made in certified facilities following strict quality and safety standards.